True Colors MUSICAL

True Colors MUSICAL “HONK! by Phamaly”- SUPPORT

Viewing Support Options

  1. A: Attending with wheelchair
    Purchase wheelchair seat tickets.
    After you have purchased tickets, please contact the True Colors Operating Office that you will attend with wheelchair. If you would like to use the theater seating we will arrange a seat that is easy to access. If you would like to view in your wheelchair we will arrange the space. If you are attending with a caregiver we will reserve a seat near by.

  2. B: Attending with assistance dog
    Purchase tickets in Ground Floor Area1~6.
    After you have purchased tickets, please contact the True Colors Operating Office that you will attend with your assistance dog. We will arrange a seat where you can view with your dog.

  3. C: Free admission for caregiver.
    For people who need support traveling to venue, up to one caregiver can attend for free of charge. You do not need to purchase a ticket for your caregiver. After purchasing the ticket for the person attending, please request free admission for caregiver at the True Colors Operating Office. We will provide the free ticket at the venue registration.

  4. D: English and easy Japanese subtitles (Rental tablet)
    The closed caption tablet will have options to chose English and easy Japanese.
    Purchased tickets in Designated Area. After you have purchased tickets, please request for closed captions on tablet at the True Colors Operating Office. If you would like an aisle seat please also notify in the same request. Once the request is received the tablet will be reserved for you.

  5. E: Rental of hearing aid (neck strap)
    Purchase tickets in Ground Floor Area1~6.
    However there are possibilities that you cannot use the device at the front seats of Area1~3.
    After you have purchased tickets, please request for hearing aid at the True Colors Operating Office. Once the request is received the device will be reserved for you.

  6. F: Rental of audio guide
    Purchase tickets in Ground Floor Area1~6.
    However there are possibilities that you cannot use the device at the front seats of Area1~3.
    After you have purchased tickets, please request for audio guide at the True Colors Operating Office. Once the request is received the device will be reserved for you.

  7. G: Request for aisle seat for small children or other reasons
    Purchase tickets in Ground Floor Area1~6.
    After you have purchased tickets, please request for aisle seat at the True Colors Operating Office. Once the request is received the seat will be reserved for you.

  8. Priority Entrance
    Visitors using Designated Viewing Area, hearing aid, audio guide, and with small children can enter the venue 45 minutes prior to the start of program. If you would like to use Priority Entrance, purchase tickets in the Ground Floor Area. There is no need to make a request.

Request for viewing support

Wheelchair seat / Assistance dog / Free admission for caregiver / Aisle seat

Support Request Period: from 10:00 a.m. on Sunday, December 1, 2019 ~ Friday, February 7, 2020

English and easy Japanese subtitles (Rental tablet) / Rental of hearing aid (neck strap) /Rental of audio guide

Support Request Period: from 10:00 a.m. on Sunday, December 1, 2019 ~ Friday, January 31, 2020

How to request

Reservation from

We will reply from reservation@truecolors2020.jp – if you do not receive an Email please check your spam box settings
If you have any questions contact the True Colors Operating Office.

Notice

  • Requests for tickets and viewing support are done separately. Tickets can be purchased at Tickets Pia, Lawson Tickets and Confetti.
  • After we receive your request we will contact you to confirm the arrangement of your requested viewing support.
  • When we have reached the maximum capacity for viewing support we will stop taking requests. To check on the status of the support you want, please contact the True Colors Operating Office.
  • If you have any questions contact the True Colors Operating Office.

Contact

True Colors Operating Office
TEL 03-6455-3335 (Weekdays 10:00~18:00)
FAX 03-6455-3336
Email reservation@truecolors2020.jp

People with disabilities are the ones that can make changes in society. They have to be the ones to educate the general public.

Luca “Lazylegz” Patuelli from ILL-Abilities

Luca “Lazylegz” Patuelli

other program

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